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1 2024-12-05 23:29:00 Job Title Administrative Sales Coordinator
Job Description Explore St. Louis is seeking a talented and highly motivated Sales Coordinator to join our team. This position provides administrative support to our sales staff and assigned clients. Duties will include preparing sales leads and bid proposals, typing correspondence, generating reports, creating client presentations, and coordinating tradeshow functions; along with a demonstrated ability to assist the Sales team with any additional tasks as needed. This position also maintains and updates key information in the CRM database. Apply on our Explore St. Louis Jobs URL or email resume + cover letter to jobs@explorestlouis.com
Required Skills & Experience Our ideal candidate will possess a high level of administrative skills and attention to detail, plus a working knowledge of MS Office software (Outlook, and Word/Excel). Associates degree or one to three years’ related experience is required. Knowledge of the St. Louis hospitality industry and experience with CRM systems (i.e. Simpleview) is preferred. Strong multi-tasking and organizational skills plus the ability to establish active communication and engage with team members + clients is critical. Effective problem-solving and customer service skills with a commitment to excellence are essential.
Educational Requirements High School graduate or Associate's degree
Salary commensurate with experience
Date Posted 12/05/2024
Application Deadline 01312024
Company Name EXPLORE ST LOUIS
Contact Name Human Resources Hiring Manager
Company Address 701 Convention Plaza #300
Company City St. Louis
Company State MO
Company Zipcode 63101
Contact Email jobs@explorestlouis.com
2 2024-09-24 15:07:00 Job Title Digital Marketing and Events Management Specialist
Job Description • Represent and manage the Convention & Visitors Bureau (CVB) and St Joseph Sports Commission (SJSC)’s digital presence across social media platforms and websites including content creation. • Promote events and attractions through photography, videography and graphic design skills. • Execute digital campaigns to attract visitors to Buchanan County • Manage electronic ticketing and electronic programs of the BCTB and SJSC. • Assist the SJSC with event operations and management of such. As needed. • Analyze digital metrics to measure effectiveness of campaigns and contribute to strategies designed to maximize reach and impact. • Collaborate internally among communications, sales, and sports staff to maintain consistent branding and messaging. • Design and layout of printed publications for CVB and SJSC including graphic design of advertising, invitations, logos and brand management for print projects, to include logo items. • Assist with crafting proposals, event bids, and presentations.
Required Skills & Experience • Proven experience in digital marketing and content creation • Proven experience in graphic design • Flexibility to work nights and weekends with event management • Proficiency with platforms like Meta, WordPress, and Google Analytics, as well as familiarity with editing software in the Adobe Creative Suite. • Strong written and verbal communications skills. • Previous experience in tourism or sports marketing/event management is a plus.
Educational Requirements • Bachelor’s degree, or equivalent, in marketing, communications, graphic design, journalism, sports marketing or related fields.
Date Posted 09/24/2024
Application Deadline 10/15/24
Company Name St. Joseph, MO Convention & Visitors Bureau
Contact Name Human Resources
Company Address 911 Frederick Ave
Company City St. Joseph
Company State MO
Company Zipcode 64501
Contact Email mbennett@stjomo.com
Contact Phone 8162336688
3 2024-09-13 18:21:00 Job Title Executive Director
Job Description Lee’s Summit, MO is actively seeking an accomplished and visionary leader to develop and manage a newly created 501(c)(6) Destination Management/Marketing Organization (DMO), and for overseeing all programs and policies for the Lee’s Summit DMO. The City of Lee's Summit, Missouri is a thriving, progressive community located 16 miles southeast of downtown Kansas City. With a population of more than 103,000, Lee's Summit enjoys the many attributes of a significant suburb within a major metropolitan area while still maintaining a small-town feel. Complemented by a growing business community and superior quality of life amenities, Lee's Summit has become one of the largest cities in Missouri and is consistently ranked as one of the best places to live in America. The position requires an experienced leader with strong vision and experience in the tourism industry, including creating and managing a team, strategic planning, advocacy, marketing, public relations, and destination development. The position will be responsible for exercising fiscal control over the agency’s budget and ensuring optimal return on the investment of transient lodging tax funds. Please visit www.LSpeople.net for full information and to apply.
Required Skills & Experience Minimum of 5 years of experience in the hospitality or tourism industry, with a strong emphasis on sales, marketing, and operations with a proven track record in building partnerships with similar organizations (chamber, economic development, etc.) and leading relationships with government officials (county, city, state), industry leaders, business owners, and the public. -Thorough knowledge of the principles and practices of travel and tourism destination brand development, marketing, and sales. -Knowledge of organization management including budgeting and board support. -Ability to effectively communicate, both orally and in writing, complex ideas to diverse audiences -Ability to attend various community functions, meetings, industry trade shows, etc. -Ability to perform research, analyze issues, manage projects, and present recommendations -Ability to interact effectively and maintain good working relationships with elected officials, board members, City Staff, department directors, industry representative, community partners, and the public.
Educational Requirements Bachelor’s degree in Business Administration, Marketing, Public Relations, Hospitality Management, or a related field. Advanced degree and executive management experience in a destination marketing organization, preferred. *Equivalent combination of education and experience may be considered.
Salary Up to $100,000 DOQ, plus benefits
Date Posted 09/13/2024
Application Deadline 09/27/2024
Company Name City of Lee's Summit, MO/Lee's Summit Visitors Bureau
Contact Name Christal Weber
Company Address 220 SE Green Street
Company City Lee's Summit
Company State Missouri
Company Zipcode 64063
Contact Email cweber@cityofls.net
Contact Phone 816-969-1022
4 2023-08-24 14:03:00 Job Title Tourism Marketing Director
Job Description Chief Marketing Officer for the city, implement marketing plan, maintain social media pages and website, review data for best use of advertising dollars, work with National Park Service, State Parks, local non-profits, businesses and restaurants. Oversee Welcome Center operation along with National Park Service.
Required Skills & Experience See educational requirements
Educational Requirements Bachelor's Degree in marketing or closely related field or 2 years of experience in marketing or public relations work or any combination thereof.
Salary $53,000 to $74,000
Date Posted 08/24/2023
Application Deadline 09/08/2023
Company Name City of Ste. Genevieve
Contact Name Happy Welch
Company Address 165 S. 4th St.
Company City Ste. Genevieve
Company State Missouri
Company Zipcode 63670
Contact Email hwelch@stegenevieve.gov
Contact Phone 5738835400
Contact FAX 5738838105
5 2023-01-20 18:29:00 Job Title CONVENTION SERVICES MANAGER (Meet St Louis Department)
Job Description Explore St. Louis is seeking a Convention Services Manager for its Meet St. Louis Department. The primary objective of this position is to understand the strategic meeting needs of our clients and develop a unique customer-focused service plan in the St. Louis community to support the needs of all groups assigned. The position reports to the Director of Meet St. Louis and will maintain a working knowledge of the Explore St. Louis organization, our product, our clients, and partnership base. Essential Duties and Responsibilities of this position include the following: • Serve as an ambassador for Explore St. Louis in support of successful conventions and meetings in the local community. • Be available to speak and present in front of groups and extend a high level of hospitality and service to our clients, guests, and our partners. • Arrange and conduct client planning visits to include city tours, multiple hotel visits, venues for off-site events, tours for convention delegates, destination experiences, and charitable endeavors. • Manage strong partner relationships and maintain personal awareness of vendor and supplier resource opportunities. • Collaborate with and act as a liaison between company departments and the Saint Louis hospitality community to ensure successful execution of functions for conventions and meetings. • Conduct hotel and/or city-wide pre-convention meetings. • work with clients to monitor convention performance in areas of attendee registration and hotel pick-up. Assist in developing opportunities to address critical performance issues in areas of focus in advance of the convention/meeting start date. • Travel as necessary to attend annual business trips. • Maintain a varied work schedule according to client needs and work scope. • Maintain ability to work a flexible schedule to include nights, weekends, and holidays.
Required Skills & Experience five to seven years related experience and/or training; or equivalent combination of education and experience. Must be able to obtain and keep a valid driver’s license. Must also possess a knowledge and appreciation of St. Louis plus knowledge of the hospitality industry, convention, or tourism business. Hotel and event planning experience preferred.
Educational Requirements Bachelor's Degree preferred
Salary commensurate with experience
Date Posted 01/20/2023
Application Deadline 03/31/2023
Company Name Explore St. Louis
Contact Name PAMELA PIERCE - HR Manager
Company Address 701 Convention Plaza #300
Company City St. Louis
Company State Missouri
Company Zipcode 63101
Contact Email jobs@explorestlouis.com
6 2023-01-20 18:26:00 Job Title PURCHASING MANAGER
Job Description Explore St. Louis is seeking a Purchasing Manager to manage all facets of purchasing and delivery of supplies/materials for the organization. The Purchasing Manager works with all departments and vendors regarding the purchase of materials, supplies, equipment, and services utilized by the America’s Center Complex. In addition, the Purchasing Manager will maintain all reports, purchase order tracking, invoices, and payments regarding purchases. This is an hourly, nonexempt position; reporting to the Assistant Chief Financial Officer. Some of the Essential Duties and Responsibilities of this position include as follows: • Review and process all purchasing requisition orders in accordance with the purchasing policy, which includes obtaining bids for placing advertisements when required, and verifying MBE or WBE status. • Investigate and negotiate new pricing alternatives to include consolidating purchases and negotiating prices. • Qualify and add new vendors to the purchase order system. • Issue purchase order number and place order with approved vendor. • Receive and verify all goods ordered. • Maintain database to track all purchase orders and invoices. • Provide administrative assistance to departmental staff.
Required Skills & Experience Two to four years related experience and/or training; or equivalent combination of education and experience is required. Must possess strong attention to detail. Computer literacy in word processing and spreadsheet applications is essential.
Educational Requirements High School diploma or equivalent; college, vocational, or business school education is preferred.
Salary commensurate with experience
Date Posted 01/20/2023
Application Deadline 04/30/2023
Company Name Explore St. Louis
Contact Name PAMELA PIERCE - HR Manager
Company Address 701 Convention Plaza #300
Company City St. Louis
Company State Missouri
Company Zipcode 63101
Contact Email jobs@explorestlouis.com
7 2023-01-20 01:41:00 Job Title Program Manager-Convention Services
Job Description Explore St. Louis is seeking a Program Manager to support the operations and communication functions of the Convention Services (Meet St. Louis) department. This position will work to understand the strategic meeting needs of our clients and develop a unique customer-focused service plan in the St. Louis community to support the needs of all assigned convention/meeting groups and attendee engagement plans. The Program Manager will maintain a working knowledge of the Explore St. Louis organization, our product, clients, and partnership base. Essential Duties and Responsibilities of this position include the following: • Capture all related performance data post-convention for city-wide groups and create summary wrap-up report to include financial detail and observations by department. Share wrap-up report with Finance Department, Chief Sales Officer, Director of Sales, Director of Contracts & Scheduling and department Director for analysis. • Work with Director of Convention Services (Meet St. Louis department) to support, and assist to coordinate, community engagement programs assigned to the department. • Manage related welcome program activities for city-wide conventions and America’s Center groups to include, but not limited to, submitting information for the creation of welcome banners in the downtown area, welcome signage at hotels in the community and local transportation centers (airport, train station, etc.), prepare for VIP accommodations and services in advance of group arrival and create custom welcome programs when needed. Determine and communicate appropriate schedules for Airport Meet and Greet, Convention Volunteer Team, Restaurant Reservations/Information with the Visitor Services and Volunteer Department in support of city-wide conventions and America’s Center events. • Manage the relevant housing functions of the department for city-wide conventions by working directly with team members, group clients and related housing agencies to meet their needs in the community including sourcing additional room nights and hotel support, updating forecasted room night performance, requesting and updating room night pick-up reports post-convention. Work directly with team members to communicate housing updates to the hotel community for relevant city-wide groups. Share final housing pick-up reports with Finance Department and work directly with Finance to support proper invoicing of hotels if a promotional assessment, or other fees, have been included in a group contract. • Work with the department Director and Explore St. Louis housing bureau to promote housing services to upcoming citywide conventions and convert groups to use this partner service. Work as a direct liaison with the Explore St. Louis housing bureau. Assist to communicate housing bureau performance reports regularly to department Director, Director of Sales and Chief Sales Officer. • Oversee the input of room pick-up post conference in the Meeting Information Network (MINT+) database for all relevant groups serviced by the department and input room pick-up in the MINT+ database for all relevant city-wide groups. • Manage executed Definite Commitment Forms (DCF) received from Sales Department and work with Sales to complete turnover documents for the department. • Serve as an ambassador for Explore St. Louis in support of successful conventions and meetings in the local community. Maintain knowledge service offerings provided by Explore St. Louis and those of the local community. Be willing and able to speak and present in front of groups, whether large or small. Extend a high level of hospitality to our clients, their guests and our partners. • Manage strong partner relationships and maintain personal awareness of vendor and supplier resource opportunities. • Collaborate with, or act as a liaison between, Explore St. Louis departments and the St. Louis hospitality community and area partners to ensure the successful execution of functions for conventions and meetings. • As requested, utilize organizational timelines as a base, arrange and provide customized and/or standardized services offered through Explore St. Louis. Visit convention groups on site. Service support is extended to all clients including those not booked directly through the Sales Department. • As requested, arrange and conduct clients’ planning visits to include city tours, multiple hotel visits, venues for off-site events, tours for convention delegates, destination experiences, and charitable endeavors. Facilitate appropriate airport transportation and hotel accommodations for planning visits. • Attend sales site visits of potential clients when requested by organizational Sales staff. • As requested, assist client to identity and source off-site venue options for events, destination experiences (pre, during and post) for attendees, speaker resources, corporate social responsibility (CSR) partners and other local services to support the infrastructure of the convention or meeting. • Use Explore St. Louis CRM system to document and manage work plan according to protocols. Assist to support the integration of CRM processes and procedures in the work plan for the office. • Maintain accountability for managing budgets, expense functions and contracted concessions for clients. All financial functions must be managed accurately in accordance with organizational policies. All financial activity should be recorded and shared with the appropriate team members. • Create and share regular activity reports on work projects and convention specific reports to communicate the evolution of the convention and the impact on the local St. Louis community throughout the planning cycle. • Assist to create a post-convention report with any pertinent information specific to the convention or meetings to include, but not limited to: client amenities, CSR activities, hotel pick-up, reconciliation of Explore St. Louis concessions agreement, departmental plan execution details, special needs, partner feedback, local host committee updates, and client feedback. Utilize report outcomes and personal observations to evaluate details to determine how future conventions could be improved. • Participate in the development, design and implementation of new procedures, ideas, relationships, systems or products to improve the department and/or customer experience. • Assist with resolving product or service problems by clarifying the client’s concerns, determining the cause of the problem, assisting with determining a solution to solve the problem, expediting correction or adjustment, following up on the status of the problem’s resolution. Listen and maintain an empathetic attitude while helping the client work through the situation. • Manage and execute internal, and external meetings, in a professional manner. • Must be able to organize and prioritize work on own initiative. • Perform miscellaneous routine duties such as: generating standardized/personalized letters to clients, recording services rendered in computer files, preparing/submitting monthly reports, etc. • Stay abreast of developments and trends pertaining to the local and national hospitality industry. • Interact with clients via site visits, planning meetings and entertainment. Attend meetings for local and national industry-related organizations. Travel as required to attend annual business trips. • Maintain acceptable professional standards in attitude, office “team” participation, general grooming and appearance, attendance and punctuality. • Maintain a varied work schedule according to scope of work, and the needs of clients and the organization. • Work a flexible schedule as necessary to include nights, weekends and holidays.
Required Skills & Experience The successful candidate will have a Bachelor’s degree from a four-year college or university, or five to seven years related experience and/or training; or equivalent combination of education and experience. Must be able to obtain and keep a valid driver’s license. Must also possess a knowledge and appreciation of St. Louis plus knowledge of the hospitality industry, convention, or tourism business. Hotel and event planning experience preferred. Explore St. Louis has a mandated COVID-19 vaccination policy for all employees. Pre-employment testing includes drug screening and a criminal background check. Applicants must be United States citizens or legal residents of the United States.
Educational Requirements Bachelor's Degree
Salary commensurate with experience
Date Posted 01/20/2023
Application Deadline 03/31/2023
Company Name Explore St. Louis
Contact Name PAMELA PIERCE - HR Manager
Company Address 701 Convention Plaza #300
Company City St. Louis
Company State Missouri
Company Zipcode 63101
Contact Email jobs@explorestlouis.com
8 2023-01-05 14:52:00 Job Title CONVENTION SERVICES MANAGER
Job Description Explore St. Louis is seeking a Convention Services Manager for its Meet St. Louis Department. The primary objective of this position is to understand the strategic meeting needs of our clients and develop a unique customer-focused service plan in the St. Louis community to support the needs of all groups assigned. Essential Duties and Responsibilities of this position include the following: • Serve as an ambassador for Explore St. Louis in support of successful conventions and meetings in the local community. • Be available to speak and present in front of groups and extend a high level of hospitality and service to our clients, guests, and our partners. • Arrange and conduct client planning visits to include city tours, multiple hotel visits, venues for off-site events, tours for convention delegates, destination experiences, and charitable endeavors. • Manage strong partner relationships and maintain personal awareness of vendor and supplier resource opportunities. • Collaborate with and act as a liaison between Explore St. Louis departments and the St. Louis hospitality community to ensure successful execution of functions for conventions and meetings. • Conduct hotel and/or city-wide pre-convention meetings. • Travel as necessary to attend annual business trips. • Maintain a varied work schedule according to client needs and work scope. • Maintain ability to work a flexible schedule to include nights, weekends, and holidays. Explore St. Louis has a mandated COVID-19 vaccination policy for all employees. Pre-employment testing includes drug screening and a criminal background check. Applicants must be United States citizens or legal residents of the United States. Diversity, Equity & Inclusion Statement: Explore St. Louis values diversity and we are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, pregnancy, age, national origin, physical or mental disability, past or present military service, marital status, gender identification or expression, medical condition or any other protected characteristic as established by law.
Required Skills & Experience The Convention Services Manager will maintain a working knowledge of the Explore St. Louis organization, our product, our clients, and partnership base. Must be able to obtain and keep a valid driver’s license. Must also possess a knowledge and appreciation of St. Louis plus knowledge of the hospitality industry, convention, or tourism business.
Educational Requirements Bachelor's degree from accredited university
Salary commensurate with experience
Date Posted 01/05/2023
Application Deadline 03/31/2023
Company Name Explore St. Louis
Contact Name PAMELA PIERCE
Company Address 701 Convention Plaza #300
Company City St. Louis
Company State Missouri
Company Zipcode 63101
Contact Email jobs@explorestlouis.com
Contact Phone 3149920605
9 2023-01-05 14:46:00 Job Title EVENT COORDINATOR
Job Description Explore St. Louis is seeking an Event Coordinator to manage convention groups and act as a liaison between clients and facility departments for events held in the convention center and the Dome at America’s Center. Some Essential Duties and Responsibilities of this position include the following: • Conduct site visits and tours for contracted clients and ancillary service contractors. • Review contract forms and service needs as requested by the customer. • Gather, analyze, and input all details regarding the event with the ultimate goal of producing Event Specs which are used by the facility team to execute the event. • Conduct pre-event meetings. • Act as “Manager on Duty” during facility events. • Work with clients during events to investigate conditions and prevent potential issues. • Work with client and facility departments during events to ensure that events run smoothly from the perspective of the client, the facility, and the public. • Must be able to work a flexible schedule to include nights, weekends, and holidays. Explore St. Louis has a mandated COVID-19 vaccination policy for all employees. Pre-employment testing includes drug screening and a criminal background check. Applicants must be United States citizens or legal residents of the United States. Diversity, Equity & Inclusion Statement: Explore St. Louis values diversity and we are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, pregnancy, age, national origin, physical or mental disability, past or present military service, marital status, gender identification or expression, medical condition or any other protected characteristic as established by law.
Required Skills & Experience 2 years’ experience within a high-volume public assembly facility (convention center, stadium, or arena) or hotel. Ability to formulate, apply and execute detailed planning is mandatory. Must possess excellent customer service and multi-tasking skills, plus strong attention to detail. Strong written and verbal communication skills. Computer knowledge is essential in word processing, spreadsheet applications and databases. Experience with AutoCAD or equivalent drawing programs and experience with Event Booking/Venue Ops is beneficial. Knowledge of the hospitality/convention/entertainment & sports industry is ideal.
Educational Requirements Associate's degree or minimum of 2 yrs' college coursework
Salary commensurate with experience
Date Posted 01/05/2023
Application Deadline 03/31/2023
Company Name Explore St. Louis
Contact Name PAMELA PIERCE
Company Address 701 Convention Plaza #300
Company City St. Louis
Company State Missouri
Company Zipcode 63101
Contact Email jobs@explorestlouis.com
Contact Phone 3149920605
10 2023-01-05 14:41:00 Job Title EVENT MANAGER
Job Description Explore St. Louis is seeking an Event Manager to manage convention groups and act as a liaison between clients and facility departments for events held in the convention center and the Dome at America’s Center. This position reports directly to the Director of Event Management. Some Essential Duties and Responsibilities of this position include the following: • Conduct site visits and tours for contracted clients and ancillary service contractors. • Review contract forms and service needs as requested by the customer. • Gather, analyze, and input all details regarding the event with the ultimate goal of producing Event Specs which are used by the facility team to execute the event. • Conduct pre-event meetings. • Act as “Manager on Duty” during facility events. • Work with clients during events to investigate conditions and prevent potential issues. • Work with client and facility departments during events to ensure that events run smoothly from the perspective of the client, the facility, and the public. • Must be able to work a flexible schedule to include nights, weekends, and holidays. Explore St. Louis has a mandated COVID-19 vaccination policy for all employees. Pre-employment testing includes drug screening and a criminal background check. Applicants must be United States citizens or legal residents of the United States. Diversity, Equity & Inclusion Statement: Explore St. Louis values diversity and we are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, pregnancy, age, national origin, physical or mental disability, past or present military service, marital status, gender identification or expression, medical condition or any other protected characteristic as established by law.
Required Skills & Experience Minimum of 3 years’ experience in event management within a high-volume public assembly facility (convention center, stadium, or arena) or mega hotel. Ability to formulate, apply and execute detailed planning is mandatory. Must possess excellent customer service and multi-tasking skills, plus strong attention to detail. Strong written and verbal communication skills. Computer knowledge is essential in word processing, spreadsheet applications and databases. Experience with AutoCAD or equivalent drawing programs and experience with Event Booking/Venue Ops is beneficial. Knowledge of the hospitality/convention/entertainment & sports industry is ideal.
Educational Requirements Bachelor’s degree from a four-year college or university
Salary commensurate with experience
Date Posted 01/05/2023
Application Deadline 03/31/2023
Company Name EXPLORE ST LOUIS
Contact Name PAMELA PIERCE
Company Address 701 Convention Plaza #300
Company City St. Louis
Company State Missouri
Company Zipcode 63101
Contact Email jobs@explorestlouis.com
Contact Phone 3149920605