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| # | Date | Submission |
|---|---|---|
| 1 | 2023-08-24 14:03:00 |
Job Title Tourism Marketing Director Job Description Chief Marketing Officer for the city, implement marketing plan, maintain social media pages and website, review data for best use of advertising dollars, work with National Park Service, State Parks, local non-profits, businesses and restaurants. Oversee Welcome Center operation along with National Park Service. Required Skills & Experience See educational requirements Educational Requirements Bachelor's Degree in marketing or closely related field or 2 years of experience in marketing or public relations work or any combination thereof. Salary $53,000 to $74,000 Date Posted 08/24/2023 Application Deadline 09/08/2023 Company Name City of Ste. Genevieve Contact Name Happy Welch Company Address 165 S. 4th St. Company City Ste. Genevieve Company State Missouri Company Zipcode 63670 Contact Email hwelch@stegenevieve.gov Contact Phone 5738835400 Contact FAX 5738838105 |
| 2 | 2023-01-20 18:29:00 |
Job Title CONVENTION SERVICES MANAGER (Meet St Louis Department) Job Description Explore St. Louis is seeking a Convention Services Manager for its Meet St. Louis Department. The primary objective of this position is to understand the strategic meeting needs of our clients and develop a unique customer-focused service plan in the St. Louis community to support the needs of all groups assigned. The position reports to the Director of Meet St. Louis and will maintain a working knowledge of the Explore St. Louis organization, our product, our clients, and partnership base. Essential Duties and Responsibilities of this position include the following: • Serve as an ambassador for Explore St. Louis in support of successful conventions and meetings in the local community. • Be available to speak and present in front of groups and extend a high level of hospitality and service to our clients, guests, and our partners. • Arrange and conduct client planning visits to include city tours, multiple hotel visits, venues for off-site events, tours for convention delegates, destination experiences, and charitable endeavors. • Manage strong partner relationships and maintain personal awareness of vendor and supplier resource opportunities. • Collaborate with and act as a liaison between company departments and the Saint Louis hospitality community to ensure successful execution of functions for conventions and meetings. • Conduct hotel and/or city-wide pre-convention meetings. • work with clients to monitor convention performance in areas of attendee registration and hotel pick-up. Assist in developing opportunities to address critical performance issues in areas of focus in advance of the convention/meeting start date. • Travel as necessary to attend annual business trips. • Maintain a varied work schedule according to client needs and work scope. • Maintain ability to work a flexible schedule to include nights, weekends, and holidays. Required Skills & Experience five to seven years related experience and/or training; or equivalent combination of education and experience. Must be able to obtain and keep a valid driver’s license. Must also possess a knowledge and appreciation of St. Louis plus knowledge of the hospitality industry, convention, or tourism business. Hotel and event planning experience preferred. Educational Requirements Bachelor's Degree preferred Salary commensurate with experience Date Posted 01/20/2023 Application Deadline 03/31/2023 Company Name Explore St. Louis Contact Name PAMELA PIERCE - HR Manager Company Address 701 Convention Plaza #300 Company City St. Louis Company State Missouri Company Zipcode 63101 Contact Email jobs@explorestlouis.com |
| 3 | 2023-01-20 18:26:00 |
Job Title PURCHASING MANAGER Job Description Explore St. Louis is seeking a Purchasing Manager to manage all facets of purchasing and delivery of supplies/materials for the organization. The Purchasing Manager works with all departments and vendors regarding the purchase of materials, supplies, equipment, and services utilized by the America’s Center Complex. In addition, the Purchasing Manager will maintain all reports, purchase order tracking, invoices, and payments regarding purchases. This is an hourly, nonexempt position; reporting to the Assistant Chief Financial Officer. Some of the Essential Duties and Responsibilities of this position include as follows: • Review and process all purchasing requisition orders in accordance with the purchasing policy, which includes obtaining bids for placing advertisements when required, and verifying MBE or WBE status. • Investigate and negotiate new pricing alternatives to include consolidating purchases and negotiating prices. • Qualify and add new vendors to the purchase order system. • Issue purchase order number and place order with approved vendor. • Receive and verify all goods ordered. • Maintain database to track all purchase orders and invoices. • Provide administrative assistance to departmental staff. Required Skills & Experience Two to four years related experience and/or training; or equivalent combination of education and experience is required. Must possess strong attention to detail. Computer literacy in word processing and spreadsheet applications is essential. Educational Requirements High School diploma or equivalent; college, vocational, or business school education is preferred. Salary commensurate with experience Date Posted 01/20/2023 Application Deadline 04/30/2023 Company Name Explore St. Louis Contact Name PAMELA PIERCE - HR Manager Company Address 701 Convention Plaza #300 Company City St. Louis Company State Missouri Company Zipcode 63101 Contact Email jobs@explorestlouis.com |
| 4 | 2023-01-20 01:41:00 |
Job Title Program Manager-Convention Services Job Description Explore St. Louis is seeking a Program Manager to support the operations and communication functions of the Convention Services (Meet St. Louis) department. This position will work to understand the strategic meeting needs of our clients and develop a unique customer-focused service plan in the St. Louis community to support the needs of all assigned convention/meeting groups and attendee engagement plans. The Program Manager will maintain a working knowledge of the Explore St. Louis organization, our product, clients, and partnership base. Essential Duties and Responsibilities of this position include the following: • Capture all related performance data post-convention for city-wide groups and create summary wrap-up report to include financial detail and observations by department. Share wrap-up report with Finance Department, Chief Sales Officer, Director of Sales, Director of Contracts & Scheduling and department Director for analysis. • Work with Director of Convention Services (Meet St. Louis department) to support, and assist to coordinate, community engagement programs assigned to the department. • Manage related welcome program activities for city-wide conventions and America’s Center groups to include, but not limited to, submitting information for the creation of welcome banners in the downtown area, welcome signage at hotels in the community and local transportation centers (airport, train station, etc.), prepare for VIP accommodations and services in advance of group arrival and create custom welcome programs when needed. Determine and communicate appropriate schedules for Airport Meet and Greet, Convention Volunteer Team, Restaurant Reservations/Information with the Visitor Services and Volunteer Department in support of city-wide conventions and America’s Center events. • Manage the relevant housing functions of the department for city-wide conventions by working directly with team members, group clients and related housing agencies to meet their needs in the community including sourcing additional room nights and hotel support, updating forecasted room night performance, requesting and updating room night pick-up reports post-convention. Work directly with team members to communicate housing updates to the hotel community for relevant city-wide groups. Share final housing pick-up reports with Finance Department and work directly with Finance to support proper invoicing of hotels if a promotional assessment, or other fees, have been included in a group contract. • Work with the department Director and Explore St. Louis housing bureau to promote housing services to upcoming citywide conventions and convert groups to use this partner service. Work as a direct liaison with the Explore St. Louis housing bureau. Assist to communicate housing bureau performance reports regularly to department Director, Director of Sales and Chief Sales Officer. • Oversee the input of room pick-up post conference in the Meeting Information Network (MINT+) database for all relevant groups serviced by the department and input room pick-up in the MINT+ database for all relevant city-wide groups. • Manage executed Definite Commitment Forms (DCF) received from Sales Department and work with Sales to complete turnover documents for the department. • Serve as an ambassador for Explore St. Louis in support of successful conventions and meetings in the local community. Maintain knowledge service offerings provided by Explore St. Louis and those of the local community. Be willing and able to speak and present in front of groups, whether large or small. Extend a high level of hospitality to our clients, their guests and our partners. • Manage strong partner relationships and maintain personal awareness of vendor and supplier resource opportunities. • Collaborate with, or act as a liaison between, Explore St. Louis departments and the St. Louis hospitality community and area partners to ensure the successful execution of functions for conventions and meetings. • As requested, utilize organizational timelines as a base, arrange and provide customized and/or standardized services offered through Explore St. Louis. Visit convention groups on site. Service support is extended to all clients including those not booked directly through the Sales Department. • As requested, arrange and conduct clients’ planning visits to include city tours, multiple hotel visits, venues for off-site events, tours for convention delegates, destination experiences, and charitable endeavors. Facilitate appropriate airport transportation and hotel accommodations for planning visits. • Attend sales site visits of potential clients when requested by organizational Sales staff. • As requested, assist client to identity and source off-site venue options for events, destination experiences (pre, during and post) for attendees, speaker resources, corporate social responsibility (CSR) partners and other local services to support the infrastructure of the convention or meeting. • Use Explore St. Louis CRM system to document and manage work plan according to protocols. Assist to support the integration of CRM processes and procedures in the work plan for the office. • Maintain accountability for managing budgets, expense functions and contracted concessions for clients. All financial functions must be managed accurately in accordance with organizational policies. All financial activity should be recorded and shared with the appropriate team members. • Create and share regular activity reports on work projects and convention specific reports to communicate the evolution of the convention and the impact on the local St. Louis community throughout the planning cycle. • Assist to create a post-convention report with any pertinent information specific to the convention or meetings to include, but not limited to: client amenities, CSR activities, hotel pick-up, reconciliation of Explore St. Louis concessions agreement, departmental plan execution details, special needs, partner feedback, local host committee updates, and client feedback. Utilize report outcomes and personal observations to evaluate details to determine how future conventions could be improved. • Participate in the development, design and implementation of new procedures, ideas, relationships, systems or products to improve the department and/or customer experience. • Assist with resolving product or service problems by clarifying the client’s concerns, determining the cause of the problem, assisting with determining a solution to solve the problem, expediting correction or adjustment, following up on the status of the problem’s resolution. Listen and maintain an empathetic attitude while helping the client work through the situation. • Manage and execute internal, and external meetings, in a professional manner. • Must be able to organize and prioritize work on own initiative. • Perform miscellaneous routine duties such as: generating standardized/personalized letters to clients, recording services rendered in computer files, preparing/submitting monthly reports, etc. • Stay abreast of developments and trends pertaining to the local and national hospitality industry. • Interact with clients via site visits, planning meetings and entertainment. Attend meetings for local and national industry-related organizations. Travel as required to attend annual business trips. • Maintain acceptable professional standards in attitude, office “team” participation, general grooming and appearance, attendance and punctuality. • Maintain a varied work schedule according to scope of work, and the needs of clients and the organization. • Work a flexible schedule as necessary to include nights, weekends and holidays. Required Skills & Experience The successful candidate will have a Bachelor’s degree from a four-year college or university, or five to seven years related experience and/or training; or equivalent combination of education and experience. Must be able to obtain and keep a valid driver’s license. Must also possess a knowledge and appreciation of St. Louis plus knowledge of the hospitality industry, convention, or tourism business. Hotel and event planning experience preferred. Explore St. Louis has a mandated COVID-19 vaccination policy for all employees. Pre-employment testing includes drug screening and a criminal background check. Applicants must be United States citizens or legal residents of the United States. Educational Requirements Bachelor's Degree Salary commensurate with experience Date Posted 01/20/2023 Application Deadline 03/31/2023 Company Name Explore St. Louis Contact Name PAMELA PIERCE - HR Manager Company Address 701 Convention Plaza #300 Company City St. Louis Company State Missouri Company Zipcode 63101 Contact Email jobs@explorestlouis.com |
| 5 | 2023-01-05 14:52:00 |
Job Title CONVENTION SERVICES MANAGER Job Description Explore St. Louis is seeking a Convention Services Manager for its Meet St. Louis Department. The primary objective of this position is to understand the strategic meeting needs of our clients and develop a unique customer-focused service plan in the St. Louis community to support the needs of all groups assigned. Essential Duties and Responsibilities of this position include the following: • Serve as an ambassador for Explore St. Louis in support of successful conventions and meetings in the local community. • Be available to speak and present in front of groups and extend a high level of hospitality and service to our clients, guests, and our partners. • Arrange and conduct client planning visits to include city tours, multiple hotel visits, venues for off-site events, tours for convention delegates, destination experiences, and charitable endeavors. • Manage strong partner relationships and maintain personal awareness of vendor and supplier resource opportunities. • Collaborate with and act as a liaison between Explore St. Louis departments and the St. Louis hospitality community to ensure successful execution of functions for conventions and meetings. • Conduct hotel and/or city-wide pre-convention meetings. • Travel as necessary to attend annual business trips. • Maintain a varied work schedule according to client needs and work scope. • Maintain ability to work a flexible schedule to include nights, weekends, and holidays. Explore St. Louis has a mandated COVID-19 vaccination policy for all employees. Pre-employment testing includes drug screening and a criminal background check. Applicants must be United States citizens or legal residents of the United States. Diversity, Equity & Inclusion Statement: Explore St. Louis values diversity and we are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, pregnancy, age, national origin, physical or mental disability, past or present military service, marital status, gender identification or expression, medical condition or any other protected characteristic as established by law. Required Skills & Experience The Convention Services Manager will maintain a working knowledge of the Explore St. Louis organization, our product, our clients, and partnership base. Must be able to obtain and keep a valid driver’s license. Must also possess a knowledge and appreciation of St. Louis plus knowledge of the hospitality industry, convention, or tourism business. Educational Requirements Bachelor's degree from accredited university Salary commensurate with experience Date Posted 01/05/2023 Application Deadline 03/31/2023 Company Name Explore St. Louis Contact Name PAMELA PIERCE Company Address 701 Convention Plaza #300 Company City St. Louis Company State Missouri Company Zipcode 63101 Contact Email jobs@explorestlouis.com Contact Phone 3149920605 |
| 6 | 2023-01-05 14:46:00 |
Job Title EVENT COORDINATOR Job Description Explore St. Louis is seeking an Event Coordinator to manage convention groups and act as a liaison between clients and facility departments for events held in the convention center and the Dome at America’s Center. Some Essential Duties and Responsibilities of this position include the following: • Conduct site visits and tours for contracted clients and ancillary service contractors. • Review contract forms and service needs as requested by the customer. • Gather, analyze, and input all details regarding the event with the ultimate goal of producing Event Specs which are used by the facility team to execute the event. • Conduct pre-event meetings. • Act as “Manager on Duty” during facility events. • Work with clients during events to investigate conditions and prevent potential issues. • Work with client and facility departments during events to ensure that events run smoothly from the perspective of the client, the facility, and the public. • Must be able to work a flexible schedule to include nights, weekends, and holidays. Explore St. Louis has a mandated COVID-19 vaccination policy for all employees. Pre-employment testing includes drug screening and a criminal background check. Applicants must be United States citizens or legal residents of the United States. Diversity, Equity & Inclusion Statement: Explore St. Louis values diversity and we are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, pregnancy, age, national origin, physical or mental disability, past or present military service, marital status, gender identification or expression, medical condition or any other protected characteristic as established by law. Required Skills & Experience 2 years’ experience within a high-volume public assembly facility (convention center, stadium, or arena) or hotel. Ability to formulate, apply and execute detailed planning is mandatory. Must possess excellent customer service and multi-tasking skills, plus strong attention to detail. Strong written and verbal communication skills. Computer knowledge is essential in word processing, spreadsheet applications and databases. Experience with AutoCAD or equivalent drawing programs and experience with Event Booking/Venue Ops is beneficial. Knowledge of the hospitality/convention/entertainment & sports industry is ideal. Educational Requirements Associate's degree or minimum of 2 yrs' college coursework Salary commensurate with experience Date Posted 01/05/2023 Application Deadline 03/31/2023 Company Name Explore St. Louis Contact Name PAMELA PIERCE Company Address 701 Convention Plaza #300 Company City St. Louis Company State Missouri Company Zipcode 63101 Contact Email jobs@explorestlouis.com Contact Phone 3149920605 |
| 7 | 2023-01-05 14:41:00 |
Job Title EVENT MANAGER Job Description Explore St. Louis is seeking an Event Manager to manage convention groups and act as a liaison between clients and facility departments for events held in the convention center and the Dome at America’s Center. This position reports directly to the Director of Event Management. Some Essential Duties and Responsibilities of this position include the following: • Conduct site visits and tours for contracted clients and ancillary service contractors. • Review contract forms and service needs as requested by the customer. • Gather, analyze, and input all details regarding the event with the ultimate goal of producing Event Specs which are used by the facility team to execute the event. • Conduct pre-event meetings. • Act as “Manager on Duty” during facility events. • Work with clients during events to investigate conditions and prevent potential issues. • Work with client and facility departments during events to ensure that events run smoothly from the perspective of the client, the facility, and the public. • Must be able to work a flexible schedule to include nights, weekends, and holidays. Explore St. Louis has a mandated COVID-19 vaccination policy for all employees. Pre-employment testing includes drug screening and a criminal background check. Applicants must be United States citizens or legal residents of the United States. Diversity, Equity & Inclusion Statement: Explore St. Louis values diversity and we are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, pregnancy, age, national origin, physical or mental disability, past or present military service, marital status, gender identification or expression, medical condition or any other protected characteristic as established by law. Required Skills & Experience Minimum of 3 years’ experience in event management within a high-volume public assembly facility (convention center, stadium, or arena) or mega hotel. Ability to formulate, apply and execute detailed planning is mandatory. Must possess excellent customer service and multi-tasking skills, plus strong attention to detail. Strong written and verbal communication skills. Computer knowledge is essential in word processing, spreadsheet applications and databases. Experience with AutoCAD or equivalent drawing programs and experience with Event Booking/Venue Ops is beneficial. Knowledge of the hospitality/convention/entertainment & sports industry is ideal. Educational Requirements Bachelor’s degree from a four-year college or university Salary commensurate with experience Date Posted 01/05/2023 Application Deadline 03/31/2023 Company Name EXPLORE ST LOUIS Contact Name PAMELA PIERCE Company Address 701 Convention Plaza #300 Company City St. Louis Company State Missouri Company Zipcode 63101 Contact Email jobs@explorestlouis.com Contact Phone 3149920605 |
| 8 | 2023-01-05 14:33:00 |
Job Title NATIONAL CONVENTION SALES MANAGER Job Description Explore St. Louis is seeking an energetic, highly motivated and goal driven self-starter with proven sales success to join our team as a National Convention Sales Manager. This position is responsible for aggressively researching and qualifying potential customers that bring city-wide and convention business to the America’s Center complex and hotels in St. Louis MO. Accounts assigned to this position will be within the Greater Chicago region, Illinois & Wisconsin areas, and the ideal candidate will be based in that geographic area. Other territories may be assigned. Travel is required. The National Convention Sales Manager will actively work to contact potential customers through sales leads, prospecting calls/emails, site visits, trade events, sales trips and appointments. This position will establish a client base from organizations, associations, and corporate businesses for the purpose of securing business for St. Louis to ensure the predetermined sales expectations are met or exceeded. Explore St. Louis has a mandated COVID-19 vaccination policy for all employees. Pre-employment testing includes drug screening and a criminal background check. Applicants must be United States citizens or legal residents of the United States. Diversity, Equity & Inclusion Statement: Explore St. Louis values diversity and we are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, pregnancy, age, national origin, physical or mental disability, past or present military service, marital status, gender identification or expression, medical condition or any other protected characteristic as established by law. Required Skills & Experience A demonstrated track record of success in sales is critical. Basic proficiency in MS Excel, Word and utilization of a CRM system (SimpleView) is required. Knowledge of the St. Louis area, hospitality industry, and convention / tourism business is preferred. Effective decision-making plus excellent presentation & communication skills are essential. Educational Requirements Bachelor’s Degree or 5 – 7 years’ related experience Salary commensurate with experience Date Posted 01/05/2023 Application Deadline 03/31/2023 Company Name EXPLORE ST LOUIS Contact Name PAMELA PIERCE Company Address 701 Convention Plaza #300 Company City St. Louis Company State Missouri Company Zipcode 63101 Contact Email jobs@explorestlouis.com Contact Phone 3149920605 |
| 9 | 2023-01-05 14:27:00 |
Job Title Event Assistant Job Description Explore St. Louis is seeking an energetic, highly motivated self-starter to join our team as an Assistant in our Event Management Department. The primary function of this position includes providing administrative support to ensure efficient operation of the department; and providing event support to team members and clients. The Event Assistant will proactively work to coordinate and maintain daily activities of the department; and will implement procedures to improve the operational effectiveness of the department. Other duties and responsibilities of this position include the following: • Assist the Event Management team with all event duties and requirements. • Generate memos, correspondence, reports and miscellaneous documents as needed. • Manage and maintain department files, including all correspondence and client records. • Manage client collateral and other documents pertinent to the department. • Create, track, and update all client files from contract issuance to final invoicing. • Key event information into CRM software. • Produce event specs for internal training meetings. • Assist Event Management staff with facility exhibitor services forms for events. Maintain responsibility for contacting decorating companies regarding facility exhibitor service order forms for exhibitor kits. Gather exhibitor service forms from various departments and contractors, review forms for accuracy and generate copies. Distribute printed forms to clients and maintain an information log. • Develop graphic slides for interior / exterior digital displays. Key event schedules and event messages for display onto digital messaging boards and marquees. Operate and troubleshoot the digital display system, and coordinate software maintenance. • Monitor the facility radio and respond to radio calls. • Perform Dome Control duties during certain events and timelines. Fulfill dome control staffing requirements with part-time employees. Prepare information related to the event and disseminate to Dome Control staff. • Provide information by responding to questions and requests from clients and staff. • Assist with scheduled meetings to include set-up and food/beverage arrangements. • Perform miscellaneous projects as assigned by management. • Work a flexible schedule as necessary to include evenings, weekends and holidays. Required Skills & Experience Exceptional administrative and organizational skills are required, plus a strong attention to detail. Effective process management, communication and customer service skills are essential. Proficiency in MS Outlook/Word/Excel, and utilization of a CRM system (Venue Ops / SimpleView) is required. Knowledge of the hospitality / event industry, and convention business is beneficial. Educational Requirements Associate Degree or 1 to 2 years’ of administrative experience; or an equivalent combination of education/training and experience Salary commensurate with experience Date Posted 01/05/2023 Application Deadline 03/31/2023 Company Name Explore St. Louis Contact Name PAMELA PIERCE Company Address 701 Convention Plaza #300 Company City St. Louis Company State Missouri Company Zipcode 63101 Contact Email jobs@explorestlouis.com Contact Phone 3149920605 |