Open Tourism Positions

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1 2018-12-19 20:19:00 Job Title Columbia Convention & Visitors Bureau - Tourism Services Specialist
Job Description The Columbia Convention and Visitors Bureau is accepting applications for the position of Tourism Services Specialist. The primary focus of this position is to be the conduit between meeting planners, hotels and the CVB in order to enhance the experience of meetings in Columbia by providing services that may include welcome speakers, banners, experiences for attendees as well as other amenities. This position will also do online research and retention sale calls for current, past and future meetings. For a complete job description and application, go to www.gocomojobs.com by the deadline, January 4, 2019.
Required Skills & Experience Must possess and maintain a valid driver’s license and safe driving record. Hours: Monday - Friday, 8:00 a.m. - 5:00 p.m. some evening/weekend hours required. For a complete job description and application, go to www.gocomojobs.com by the deadline, January 4, 2019.
Educational Requirements Applicant must have a Bachelor’s degree in Business Administration, Hospitality & Restaurant Management, Marketing, or closely related field; a minimum of three years of experience in a sales and marketing or public administration role. Must obtain Tourism Ambassador Certification within 6 months of hire.
Salary $35,522 - $43,516 Minimum - Midpoint, Commensurate with Training and Education.
Date Posted 12/19/2018
Application Deadline 01/04/2019
Company Name City of Columbia, MO - Columbia Convention & Visitors Bureau
Contact Name Dana Vaughn
Company Address 600 East Broadway
Company City Columbia
Company State MO
Company Zipcode 65201
Contact Email For a complete job description and application, go to www.gocomojobs.com by the deadline, January 4, 2019.
2 2018-12-12 17:08:00 Job Title Bi-State Development Sales Team Manager - Must Apply Online at: www.gatewayarch.com/employment
Job Description Must Apply Online at: www.gatewayarch.com/employment Mission: The primary focus of this position will be to manage the sales function for BSD’s Tourism Innovation division. This detail-oriented position will provide leadership and supervision as well as assure the continued, profitable growth of the Gateway Arch and Riverboats at the Gateway Arch through sales and services to tour groups, industry groups, and other group markets including corporate and conventions. This position will generate new business and creating relationships by traditional and non-traditional means, including attending tourism and sales-related trade shows. Essential Outcomes: Develop and implement sales-related policies, plans and procedures for BSD’s Tourism Innovation division. Consult with Executive and Senior Management to maintain open communication and smooth coordination of sales activities with other functional areas including operating divisions. Serve as sales liaison with external (i.e. Explore St. Louis, Missouri Division of Tourism, St. Louis Sports Commission, Missouri Valley Conference, etc.) and internal (i.e. National Park Service, Gateway Arch Park Foundation, Jefferson National Parks Association, etc.) contacts to create and maintain current and future opportunities and partnerships leading to increased revenue. Provide outstanding service to new and existing partners including helping to develop and execute ideas for expanding clientele across all markets. Work with the sales and internal/external marketing teams to support planning, budgeting, production of creative assets, deployment, delivery, and performance evaluation for all aspects of sales plans. Serve as the Sales Manager for the corporate, convention, tour, and travel markets to generate group reservations for the various products and event offerings at the Gateway Arch, Riverboats at the Gateway Arch, and Gateway Arch National Park. Analyze sales results and recommend strategies to create growth tactics for all targeted markets. Assist with the preparation of an annual sales plans as well as corresponding budgets. Actively participate in strategy meetings and external networking events including attending industry trade shows such as American Bus Association, Student Youth Travel Association, and National Travel Association. Serve as the point of contact for and follow up with trade show clients from American Bus Association, Student Youth Travel Association, National Tour Association, and other organizations. Serve as lead sales representative for River City Music Days program. Assure that all group reservations are handled according to established policies and procedures. Provide leadership, supervision, and establish agreed upon performance objectives for full-time (Sales Manager & Sales Coordinator) and part-time staff (Intern). Provide feedback to full-time and part-time staff on a regular basis and conduct annual performance appraisals.
Required Skills & Experience Knowledge, Skills & Abilities: Disposition: Requires high energy level and ability to sustain enthusiastic, optimistic approach. Strategic-thinker, inventive, creative, dynamic, adaptive, and flexible. Excellent Communication Skills: Ability to convey information effectively both orally and in writing. Excellent Interpersonal Skills: Ability to interact effectively with others including listening and understanding. Coordination: Communicating with others to understand the goals and plans of other units and to allow adjustment of activities. Industry Knowledge: Knowledge of/ familiarity with hospitality and tourism industries. Managerial Skills: Planning, coordinating, and leading others in carrying out plans and objectives. Financial Planning: Ability to develop budgets and financial objectives by reviewing financial data Creativity: Ability to generate new ideas. Judgment and Decision-Making: Ability to gather and weigh significant information to come up with an effective decision. Knowledge of Sales: Knowledge of principles and methods involved in showing, promoting, and selling BSD’s services. This includes sales strategies and tactics. Customer Service: Knowledge of principles and processes for providing customer service including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques Time Management Skills: Effectively managing own and others’ time. Outcome-Orientation: Accountable for results of efforts and activities, concern for goal achievement. Initiative: Ability to work independently to develop and implement new business strategies, policies and procedures. Technology: Knowledge in the use of Microsoft Office Suite tools. The ability to learn CRM, ticketing, and reservations system.
Educational Requirements Education: B.A./B.S. required. M.A./M.S. preferred. Field: Hospitality Administration & Management, Tourism & Travel Management, or related field. Experience: Years: Five (5) to ten (10) years required. Field: Hospitality, Tourism, or directly related field.
Salary Commensurate with experience
Date Posted 12/12/2018
Application Deadline 12/31/2018
Company Name Bi-State Development
Contact Name Hollie Cocke
Company Address 211 North Broadway, Suite 700
Company City St. Louis
Company State MO
Company Zipcode 63102
Contact Email hecocke@gatewayarch.com; Must Apply Online at: www.gatewayarch.com/employment
Contact Phone +13143353444
3 2018-11-29 22:59:00 Job Title Director, Sales & Catering
Job Description The Saint Louis Zoo is seeking an experienced, positive and dynamic candidate to lead this highly visible and key department. The Director of Sales & Catering serves as the strategic leader that provides the vision and direction for external private events/meetings, group ticket purchases and tours. Responsibilities:Responsible for leading and directing all aspects of the Sales & Catering operation. Develop and manage sales strategies with a focus on revenue maximization. Manage and ensure timely completion of all sales related activities. Manage planning of meetings and conferences hosted by the Saint Louis Zoo. Oversee event services and catering operations. Drive financial success through detailed budgeting, sales reporting and analysis.Possess knowledge of the St. Louis market, latest industry and economic trends to position the Zoo appropriately. Team development and engagement. Creates a positive, fun and professional work atmosphere for our guests and team while being highly visible and accessible. Builds relationships and good communication with all levels of the organization. Must be in alignment with the Zoo’s core values, three keys and Sales & Catering vision. Sales & Catering Vision: Together we strive to create an environment that is professional and creative. With effective communication and collaboration, we will reach our goal of creating a culture of hospitality with superior service and operational excellence, which will provide a memorable experience for our guests and generate revenue for the world-class Saint Louis Zoo.
Required Skills & Experience Qualifications: Bachelor’s degree required. Hospitality, business administration or related degree preferred. Minimum five (5) years of leadership experience in sales & catering, event management or related field. Excellent communication skills with the ability to communicate at all levels of the organization. Strong leadership skills with the ability to coach individuals and build a positive team environment. Technologically proficient in using MS Office programs, event management software and financial reporting systems. Strong background in P&L analysis and budgeting. Must be willing to have flexible work schedule that may include some evenings, weekends and holidays. All successful candidates for this position will be required to submit to a criminal background check and drug test.
Educational Requirements Bachelor’s degree required. Hospitality, business administrationor related degree preferred. Minimumfive (5) years of leadership experience in sales & catering, event management or related field.
Date Posted One Government Drive
Application Deadline St. Louis
Company Name Saint Louis Zoo
Contact Name Katie Rowland
Company Address One Government Drive
Company City St. Louis
Company State Missouri
Company Zipcode 63110
Contact Email 63110
Contact Phone 3146464816
4 2018-10-23 14:26:00 Job Title Director of Sales for Joplin Covention & Vistors Bureau
Job Description Under general direction, manages a program to promote, market and sale the convention, meeting space and tourism opportunities within the region supported by the Joplin Convention & Visitors Bureau (JCVB) of the City of Joplin. May perform marketing related duties. General Duties and Responsibilities: The following duties are normal for this title. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Keen knowledge, interest and ability to sale Joplin as a destination. Ability to travel. Effective oral and written communication skills. Good negotiation skills. Specific Tasks and Responsibilities: While following tasks are necessary for this position, they are not an essential part of the duties of this position and may also be performed by other employees. Responsible for promoting and selling the Joplin region as a convention destination to meeting professionals within the tourism industry. Maintains close working relationships with area hotels, convention center, banquet centers and area attractions. Serves as liaison between clients and these facilities. Conducts quarterly meetings with area hotel sales professionals and attractions for updates on bureau sales activities. Assist director in establishing measurable annual sales goals for JCVB. Directs all email and direct mail campaigns to promote Joplin region. Develops state cooperative marketing grant opportunities. Researches new group business by prospecting group web sites, convention/group databases, directories and other sources producing sales leads for CVB membership. Secures new convention business for the region through research, direct mail, telephone and email solicitation, social media and direct sales calls. Prepares fiscal year convention and trade show schedule, with budget expectations. Produces definite room night business in accordance with goals established within designated market segments. Coordinates/conducts meeting planner site inspections and bid presentations considering the Joplin region as a convention destination. Attends industry tradeshows and marketplaces to generate tourism business leads. Prepares customized bid packets and makes bid presentations to clients. Develops and participates in CVB “FAM” Familiarization Tours. Plans and participates in client site tours of regional meeting venues. Plans and participates in sales missions along with Joplin region hospitality partners. Provides sales activity and needs at weekly staff meetings. Prepares Monthly Sales Report: contacts, goals vs. actuals, sales status, convention and trade show recap and sales strategy plan updates, for the JCVB Director and Advisory Board. Maintains statistical data pertaining to conventions held and booked, and their regional economic impact. Maintains client activity in a database. Provides input to CVB Director regarding advertising placement in convention industry publications. Oversees membership within convention industry organizations. Participates in industry events and represents the bureau at statewide events. Work a flexible schedule as necessary to include nights, weekends and holidays. Maintains a working knowledge of the City of Joplin and the JCVB organizations. Travel as required. Performs other duties as directed by the CVB Director. Other Tasks, Duties and Responsibilities: The duties and responsibilities listed in this job description shall not to be construed as an exclusive or all inclusive list of the duties associated with this position. The supervisor may on occasion assign other duties which are not specifically listed in this job description, provided the employee is qualified and certified/licensed to perform these additional functions.
Required Skills & Experience Language Ability and Interpersonal Communication: Ability to read and interpret documents such as procedure manuals. Ability to write reports and correspondence. Ability to conduct meetings, make sales presentations and speak effectively while presenting information and responding to questions from, customers, civic leaders and the general public. Effective oral and written communication skills required. Good negotiation skills. Mathematical Ability: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Judgment and Situational Reasoning Ability: Good reasoning ability. Ability to apply common sense understanding to carry out furnished instructions in written and oral form. Aptitude to work with others, maintain heavy workloads and handle frequent interruptions. Physical Requirements: The physical requirement described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk and drive a vehicle. The employee must occasionally lift and/or move up to 25 pounds. Must possess a valid driver’s license and be able to successfully complete a thorough background check, and successfully complete a physical exam and drug test.
Educational Requirements Bachelor’s Degree in Business Administration, Marketing or a tourism related discipline, and two to five years related direct sales management experience and/or training; or equivalent combination of education and experience.
Salary $38,114 - $55,525 Based on Experience
Date Posted 10/23/2018
Application Deadline 11/09/2018
Company Name Joplin Convention & Visitors Bureau
Contact Name For complete information: https://www.joplinmo.org/Jobs.aspx?UniqueId=100&From=All&CommunityJobs=False&JobID=Director-of-Sales-for-Covention-Vistors--330
Company Address 602 South Main Street
Company City Joplin
Company State MO
Company Zipcode 64801
Contact Email For complete information: https://www.joplinmo.org/Jobs.aspx?UniqueId=100&From=All&CommunityJobs=False&JobID=Director-of-Sales-for-Covention-Vistors--330
5 2018-09-19 19:24:00 Job Title Tourism Specialist
Job Description - Computer Knowledge is necessary: Microsoft Office Suite (Word, Excel, PowerPoint) - Design experience preferred: Adobe Creative Suite (InDesign and Photoshop primarily) - Administrative duties may include: Handling invoices, managing files, updating digital records, mailing materials… - Excellent verbal and written communication skills are required - Content writing for social media and advertisement materials may be required - Travel around the county required - Will be required to answer phones and respond to visitor inquiries
Required Skills & Experience - Computer experience necessary – Excel, Word, Outlook - Prefer to have Adobe Creative Suite experience - Some design experience would be great - Research will be required - Able to travel within the county - Background in Tourism, Graphic Design or communications in a plus.
Educational Requirements At least High School, Bachelor\'s is preferred
Salary $12.00
Date Posted 09/19/2018
Application Deadline 10/31/2018
Company Name Clay County
Contact Name Amy Gilmore
Company Address 1 Courthouse Square
Company City Liberty
Company State MO
Company Zipcode 64068
Contact Phone 816-407-3665
6 2018-09-07 13:40:00 Job Title Community Relations Specialist - Convention and Visitors Bureau
Job Description This position will be embedded in the Convention and Visitors Bureau Department. Ability to build and maintain a brand that increases awareness and customer loyalty using digital and social platforms is preferred. Candidates with experience in tourism and destination marketing are encouraged to apply. •Initiates, plans and implements public communications programs to improve customer service and promote internal and external understanding of services, projects, programs, and policies. •Manages media relations and acts as a spokesperson. •Prepares and presents informational programs to civic groups, community stakeholders and working groups. Responds to internal and external correspondence and requests for information. •Oversees concept, design and implementation of advertising and marketing campaigns for print, radio, television, web and social media. •Utilize graphic design software and design principles to produce newsletters, brochures, ads, signage, invitations, cards, posters, flyers, and other materials. •Write and edit content for a variety of publications; press releases, reports, website and social media content. •Assist in web design and development with the Webmaster to keep website information timely and accurate. Maintain/respond to social media outlets in a timely fashion.
Required Skills & Experience •Knowledge of the principles, methods, and practices involved in presenting information through public news media or other publications. •Knowledge of English grammar, Associated Press style, various communication media uses, format requirements, audiences, etc. •Knowledge of Microsoft Office products, web editing software and social media practices and with some positions proficient in Adobe Creative Suite. •Knowledge of research methods and practices. •Ability to communicate complex ideas effectively, both orally and in writing. Act as an art director for graphic design projects, experience with basic graphic design practices. •Ability to conduct research and prepare analyses and reports. •Ability to establish and maintain effective working relationships with other employees, media representatives, civic groups, and the general public.
Educational Requirements •Bachelor’s degree in Communications, Journalism, Public Relations, or related field required. •Minimum of three years relevant experience in the public communications field. •Must maintain a valid driver’s license.
Salary $17.078/hr - $20.921/hr; minimum to midpoint
Date Posted 09/07/2018
Application Deadline 09/28/2018
Company Name City of Columbia - Convention and Visitors Bureau
Contact Name Human Resources Department
Company Address 600 East Broadway
Company City Columbia
Company State MO
Company Zipcode 65201
Contact Email hr@como.gov
Contact Phone +15738747235
7 2018-08-24 20:13:00 Job Title Seasonal Park Office - Administrative
Job Description The primary purpose of this seasonal position is to provide assistance to office administrative staff. The duties of position will include assisting with administrative tasks and research, answer phones, and customer service.
Required Skills & Experience Applicants must have experience office computer software, be available to work a flexible schedule including weekends, holidays and evenings and be at least 18 years old.
Educational Requirements None
Salary $12.00/hour
Date Posted 08/24/2018
Application Deadline 09/30/2018
Company Name Clay County, Missouri
Company Address 1 Courthouse Square
Company City Liberty
Company State MO
Company Zipcode 64068
Contact Email employment@claycountymo.gov
Contact FAX +18164073661